dropbox backup does not work

Blihi shared this problem 20 days ago
In Progress

I cannot get the automatic backup to dropbox to work. I can set it up, but the automatic backup simply does not run, nor upload to Dropbox.

Replies (7)

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Hi,

please try the following:

- log out of Dropbox in Locus Map.

- remove Locus Map permission from Dropbox app permissions

- log in with Locus Map to Dropbox and restore its app permission

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I performed these steps. Let's see if it works. It's unclear when the automatic backup service runs. I'd expect it to run once you switch it on, but it didn't, so it will probably take a few days.

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Automatic backup is triggered when the app is not actively used, for example, at night.

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Unfortunately, no luck. The backup service is triggered, but nothing gets uploaded. When I open the menu it says "last attempt" with today's date in red. Nothing appears on the Dropbox folder.

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Checked the logs: Locus started at 3:51 this morning (wasn't me), but there's nothing more in the log entry. Same for three days ago: a NEW START at 6:22 in the morning, but no more info in the logs.

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Hi, sorry for the delay, the team is crippled now during the time of vacations...:(. Could you please send the logs after an unsuccessful backup? More info: https://docs.locusmap.app/doku.php/manual:faq:issue_reporting. Thanks

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I uploaded the logs, but I doubt they will help as the local log files are mostly empty. The ID is 72915a5a-aef


Automatic backup upload to dropbox has not worked for months.

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