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Automatic backup does not start

Daniele Bonfatti shared this question 4 years ago
Answered

Hi,

I've configured the automatic backup by following the user manual (every 7 days), but the backup does not start. In fact I can not find any file inside the cloud Google Drive folder. Do I have to configure some other stuff?


Thanks

Replies (8)

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Hi Daniele,

has it taken 7 days since the backup set up? There is always a notification in the notification center that the backup was successful or unsuccessful. Have you seen any of these notifications?

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Hi Michal,

yes I configured the backup about 10 days ago, I also didn't see any notification about the backup.

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Go to Locus menu > Import and open the Google Drive - are you logged in? If yes, try to log out and log in back.

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Hi Michal,

I've followed your instructions. I also set 1 day as the interval between backups in order to verify that it works. Will let you know.

Thanks

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Hi Michal,

the automatic backup still doesn't start, despite yesterday I've configured it to run every day. Do I have to run LocusMap as a service? My phone is connected several hours a day to a wi-fi, either at home and at work.

Regards

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Hi Daniele,

this will require some more testing on our part. Nobody else has reported this problem so we have to try to simulate it.

Michal

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After last update backup doesn't work for me. See attachment.

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dobrý den, aktualizujte prosím na nejnovější verzi aplikace.

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Dobrý den. 

Děkuji. Nainstaluji a budu ověřovat.

Zdeněk Beseda

Odesláno z Blackberry

Sent from Blackberry

Od: locus.map@asamm.com

Odesláno: 31. března 2021 9:50

Komu: bz5810041677@gmail.com

Odpověď komu: locus.map@asamm.com

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