Locus Map - help desk
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Locus Map - help deskTopicProblemLocus Map (Android)
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Category Locus Map (Android)
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Problem with Login to Locus Store (code 11321)

Keith Cohen shared this problem 5 years ago
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On OnePlus3T, with Locus Map Pro, using login via email & password.

Every time, I get same error message.

Login created via website, password reset - all works fine on the laptop, but not in the App.

Not sure if any other data needed, but would love to get past this issue !

2 The same problem 0  

Replies (2)

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Petr Voldan ● 5 years ago

Hello,

I'm sorry for the trouble. Would you please try to restart the device and try to login again? BTW what web side you used for registration, please?

Thanks, Petr

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Keith Cohen ● 5 years ago

Hi Petr

I tried a restart yesterday and it didn't help - but will happily try again

I suppose it was this 'help.locusmap.eu' site - perhaps I've made a simple error, and this is not connected to the App ?

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Petr Voldan ● 5 years ago

Hello,

thank you for the info. The help.locusmap.eu is independent of login into the Locus store. The error code means that the credentials (name/password) are invalid.

Please try to login again and use the correct password.

Thank you

Petr

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