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Locus Map - help desk Topic Problem Locus Map (Android)

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Category Locus Map (Android)

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I lost my waypoints and tracks

Pablo Espejo San Cristóbal shared this problem ago

Not a Problem

Hi

While upgrading my Galaxy TabI I lost my waypoints and tracks wich are working data (I am interested just in the last three or four month). I do made a backup in Google Drive, but didnt know that they backup only data of their own apps. Do you have the users data backuped in a server or any other media? It is very important to me to recover that information.

Thanks in advance if you could help me.

The same problem 0

Replies (2)

1

c.s.g. ●

Hi,

if you did not configured a backup as described here, I am afraid, your data is lost.

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1

Pablo Espejo San Cristóbal ●

... I can see the files in the micro sd card, but they are seen as inactivated (grey no black) and nothing happen if I click or double click on them

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Michal Stupka ●

Hi Pablo,

you wrote that "I do made a backup in Google Drive, but didnt know that they backup only data of their own apps." Could you please explain that?

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Pablo Espejo San Cristóbal ●

... first of all, as you maybe got, english is not my native lenguage, so sorry for the mistakes. I mean that when I ask to them (at Google) about the data I lost they told me that Locus Map is an external app, which is not part of the group of apps they precharge in the device (mine is a Galxy Tab S 8.4 LTE) so they do not bakuped my WP and Tracks .. they told me that I must ask to the developer of the app for that information ... hope you can undestand what I trying to say

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Michal Stupka ●

I see, you mean Google native backup of the whole phone. I meant something different - Locus Map enables backup of your Locus data on Google Drive via its Backup manager, see https://docs.locusmap.eu/doku.php?id=manual:user_guide:tools:backup. By default Locus makes automatic backups to Locus/backup directory. Open the backup manager > restore > select "auto" folder. If there is any backup file in it, select the newest.

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