This object is in archive!
Silver subscription cancelled?
Solved
Hello, as a Locus Pro user, I activated my Silver subscription month or two ago, as it was announced. I started to use it successfuly.
But after I uninstalled old Locus Pro, Locus 4 has switched my account to Basic. I no longer have Silver membership.
Please, help.
The same problem 
Hello Matus,,
Are you logged in with the same account?
Try clearing your Google Play app cache:
Go to Android Settings> App Manager (apps)> Google Play Store> Storage> Clear Data
Do the same for the Google Play Services app
Restart the device.
In case the clearing of the cache does not help, write which account you use in the Locus Store (we can change this Ticket to private).
Thank you
Have a nice day
Andrea
Hello Matus,,
Are you logged in with the same account?
Try clearing your Google Play app cache:
Go to Android Settings> App Manager (apps)> Google Play Store> Storage> Clear Data
Do the same for the Google Play Services app
Restart the device.
In case the clearing of the cache does not help, write which account you use in the Locus Store (we can change this Ticket to private).
Thank you
Have a nice day
Andrea
Hello,
Because we haven't received a response from you for more than 1 month, we consider that this issue is solved now.
For this reason, we have decided to mark this topic as answered.
Otherwise, if the problem persists contact us.
Best regards
Andrea
Hello,
Because we haven't received a response from you for more than 1 month, we consider that this issue is solved now.
For this reason, we have decided to mark this topic as answered.
Otherwise, if the problem persists contact us.
Best regards
Andrea
Replies have been locked on this page!