Refund

David Taylor shared this question 4 months ago
Answered

I would like to request a refund on £8.99 for my recent purchase of Locus Maps Pro; how do I do this?

Comments (4)

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Hi David,

Google Play provides 48 hours period for the purchase self-refund. Visit Locus Map Pro page on GPlay (Google Play - LM Pro) and return the app.

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Hi Michal, thank you for your response.

However, before purchasing the app I am 90% certain I had seen you offered a 100-day money back guarantee / trial period, which is one of the reasons that persuaded me to give it a go.    I have only had the app two weeks max.

Is this the case, and if so, how do I avail of it?

With best regards

David

From: Locus Map <locus.map@asamm.com>

Sent: 14 July 2020 08:40

To: David Taylor <drfrdata@gmail.com>

Subject: New Comment in "Refund"

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Hi David,

I see, so it is more than 48 hours. OK, I'll refund it from the administration console then. Your money is on its way back to your account.

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Hi Michal

Many thanks for your co-operation on this.  I really wanted to like Locus Maps Pro, but on evaluation, it wasn’t quite what I wanted.

Best regards

David

From: Locus Map <locus.map@asamm.com>

Sent: 16 July 2020 07:00

To: David Taylor <drfrdata@gmail.com>

Subject: New Comment in "Refund"