update map= process failed! and now?

Willy Dewolf shared this problem 4 months ago
Solved

I've got the message to update 2 maps (Belgium Netherland).

1st one update successful

Netherlands : process failed. When I restart the problem stays.

There is a ? after space needed.

needed = 1.9GB

free space: 91.3GB!! (all items on internal memorry)


The space on my Samsung S10 cannot be the problem!

please help, what do I do now?

Replies (9)

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I find 3 files:

_netherlands.osm.db 238MB


_netherlands.sm:maps 860 MB


_netherlands.tmp 322MB

Do I have to delete this tmp-file in order to retry a new update?

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Dear Willy,

I'm sorry for trouble. Please try the following:

- delete mentioned files

- open notification center (symbol "i" on the map screen)

- delete ALL messages

- try to download map again


Please let me know about progress

Thanks, Petr

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Oke Petr,

this resolved my problem. :-)

thanks.

a little remark: I'm not famillar with this forum, so I don't see the comments that are added to this tread! I only see my first entry. Strange!

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Dear Willy,

thank you for the info.

The answers should be displayed below the initial question - please see https://help.locusmap.eu/topic/24917-update-map-process-failed-and-now

Thank you

Petr

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strange but I son't see any Comments. I can only read it in my mailbox.

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Hi,

could I kindly ask you for screenshot of the helpdesk screen with no answers?

Thanks, Petr

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Hallo Petr,

here an screenshot. I work in Inverse mode bewause i See badly.

There's not 1 comment that I can see here.

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That's interesting. What browser do you use, please? And what happens if you use another web browser?

Thanks, Petr

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Hey this is strange: in Edge I see all comments!

I also see the text "Add reply in the left corner, I don't see this in Firefox.

This is new. I allways use FF and before it worked normal.

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I wanted to create a new problem ticket at UseResponse (the system we use for help desk system) but I can't simulate it. Please check if there is any update for FF or try to temporary disable the inverse settings. I'm sorry I can't simulate it.

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I also stopped Supernova, my magnifier software, nothing changed.

This is the only forum with this "problem".

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