Unable to login to phone using email

Mandy Barnett shared this question 9 days ago
In Progress

I can login successfully to the web-based interface.

The same login details fail on the Locus Map 4 phone app.


Just been temporarily blocked on the phone app because of suspicious activity.


What's the best way out of this?

Replies (2)

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As a follow up to my first post the error screen says

Login unsuccessful

Check your internet connection and login credentials and try again.

code: 11321

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Hi,

this code appears almost every time you enter incorrect credentials. Please, try it one more time and check all the correct lowercase/uppercase letters, special symbols, etc.

If the problem persists, let me know.

Regards,


Zdenek, Locus team

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