Big problem with Locus Map Pro

Inofficial hint: try the Oct 2021 LMP 3.55 version - just to compare the effects and hopefully have a short term bypass. Until the real problem is under control.

Good morning and thanks for the quickly answer. But very sorry, I am not an informaticien, only a Locus Map user. I don't understand LMP and where can I find this to instal and to use ? On Play Store there is only v. 3.56.3

Roland

Dear Roland,

I'm sorry for troubles with personal folders - I'll ask my colleagues if there is any chance to get back your data.

When it comes to IGN maps - would you please check (in the first step) that you're logged in the Locus Store? Please open Menu > Locus Store > right account panel > and check that you are logged in with the correct email address. It seems that the IGN maps were purchased under the same account ( email address) you use it here on helpdesk).

Thanks, Petr

Bonjour Petr,

Auparavant vous me répondiez en français ! dommage de ne pas continuer ainsi car je ne comprends pas tout en anglais et de plus répondre dans cette langue m'est encore plus difficile.

Je n'ai jamais utilisé Locus Store pour les achats, je passais toujours via Play Store. Je n'ai qu'une adresse email. En suivant le chemin que vous indiqué le mot de passe utilisé avec Locus est refusé.

Pourtant, les années précédentes il n'y a eu aucun problème de ce genre.

Merci beaucoup pour vos réponses et aides

Cordialement

Roland

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Cordialement

Michael

Thanks for the translation help, but I don't have any information about the meaning of LMP or where to download version 3.55

Roland

Sorry, LMP means certainly Locus Map Pro but where download the version 3.55 ?

Roland

Et voila: https://drive.google.com/drive/folders/1U8U1D-NGQ9CAnqXAkleEXi46wH2T7tMR

https://docs.locusmap.eu/doku.php?id=manual:faq:devices_older_android

OK. Thank you very much. Now I see the version 3.55 (2021 09) on Google Drive. But when I enter the address on the smartphone to be able to download it, I absolutely do not find this version. But when I launch Google Drive on the smartphone to access earlier versions, I have to register to the Medianess.co site! But this site is known to be a scam! For the moment I give up and I will try later.

Sincerely

Roland

Roland

Uhhh, that sounds your smartphone has a problem.

I can stay in Google Chrome and download from there without deviation to medianess.co.

GD app works, too.

Maybe for now you should download on a PC and transfer via USB

Hello,

Could not install LMP 3.55 on the smartphone via a USB cable connected to the PC

After many other attempts, I was able to install LMP 3.55.1 directly on the mobile via one of the links that Michael had provided. Thank you very much for your help.

I wish you both, Petr and Michael and the team, happy holidays and a happy new year 2022, and hope that your computer specialist people will solve the many bugs encountered with version 3.56.3

I had noticed that many French users had the same problems as I had with this new version.

Roland

@Michael thank you for help with this topic but I don't think the issue was related to the latest version. It's always better to investigate and fix issue in the latest version.

@Roland I know it was difficult for you to downgrade but could I kindly ask you to install the latest version from Google Play and test the IGN maps again? We can't simulate any issue with IGN maps in the latest version (even on Android 11)

Thanks, Petr

Hello Michael and Petr

Next Sunday I'll do a hike and I'll stay with v.3.55.1, fearing that I won't be able to record the track with LMP 3.56.3. And sorry, I'll be very busy at the end of the year with the family, so I won't be able to try again with the latest version of Locus Map.

I promise, next year I'll make the attempt.

I point out again that many French users encounter the disappearance of the IGN map with the latest version

Cordialement

Roland

Bonjour Roland,

you mentioned a number of friends who suffer similar issues. Maybe one of them has two devices and can take the risk to try and help analyze?

Joyeux Noel

Michael

Oh, they're not my friends, I don't know them. I saw these remarks on Google

Merry Christmas to all and happy new year

Sincerely

Roland

Dear Roland,

I see. I think that there was really some temporary issue on IGN site. We'll see if anybody report the same issue

Thank you and Merry Christmas

Regards

Petr

Hi,

Since the update of LMP v. 3.56.5 everything seems to be OK again

Regards

Roland