Can't login to runalyze

Uatschitchun shared this problem 3 months ago
In Progress

When trying to login to runalyze for to export a track, there's only a white screen with back and reload buttons.


Other services, like strava, open well to login...


V3. 70.7

Replies (2)

photo
1

Hi,

how do you log into Runalyze? It works OK when an email and password is used but it doesn't work when you use Google or Facebook. These end with an error message that Runalyze hasn't got an access approved due to some security concerns. That is of course not a problem of Locus Map so please, contact Runalyze support for advice.

photo
1

Hi Michal,

it's simply not possible to even enter credentials as the login page isn't loading at all. The screen stays white with only locus' back & reload button present where the later does nothing.

photo
photo
1

What type of the phone/ OS do you use? Could you please repeat the error and create a debug log? Thanks

Leave a Comment
 
Attach a file