Automatic/Manual Backup to Dropbox not working

Joern shared this problem 58 days ago
Not a Problem

Good day, the Automatic and Manual Backup to Dropbox ist not working since a few days. I allowed my Android system (Pixel 9 with Android 15) to get access to Dropbox. But the system refuses to make an update with an error message (see attached screenshot). I would appreciate any help or hints to solve the problems, Thanks a lot!

Best regards

Replies (9)

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Hi,

please go to the backup manager and log out of Dropbox:

a668ac10774e3e174a0c5f7dc752eaf0 5d0f6c2285a505fa0aadff4094e0f289 e5d898cee55c1edd2f789d66cb6b9fbc

Then log back in Dropbox.

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Hello Michal,

seems to work now, thanks. I don't know why, because I tried the login to Dropbox a few times before.

Did you change something in your backup system?

Best regards, Joern

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Joern, no, we haven't touched the backup system recently.

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Good evening Michal,

unfortunately the automatic backup is still not working like before... 🙁

The system tries to start the backup (i.e. at 2am) but will not start the upload. When I open the Locus App next morning, backup has not started or was paused (see attached)

When I leave the app onscreen for a few minutes, the upload starts and is finished after a few minutes as normal.

It seems, the upload is not starting, when the phone/app is not onscreen.

I gave the app all possible system rights (as far I as know) and don't know whats wrong... Maybe you have an idea

Phone is a Pixel 9 with actual updates...


Thx and best regards


Joern

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It may be due to Dropbox permissions. Don't forget to enable background activity permission.

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And also check the battery settings for Locus. I had exactly the same problem when the "optimised" setting was selected. It is essential that "not restricted" is activated.

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Thanks for your comments...

@freischneider: background activity for Dropbox is allowed

@Graf Geo: where do I find the battery settings for Locus? Background activity is (of course) also allowed for Locus

Thx

Joern

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@Joern:

You can find this in the Android settings, for Android 12 here:

Android settings -> Apps -> Locus Map -> Battery

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with Android 15 the menu must have changed, I don't have such a menu entry... :(

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