LM4 track recording and cloud sync

olliz shared this question ago

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When I start LM4, the cloud sync is initiated – but I have to cancel it and restart it manually each time to ensure the sync actually takes place.

And then I have the problem: When I start LM4, the Track recording starts automatically. However, if I select a route for navigation a little later, the recording keeps stopping, and I have to manually start it first to record my trip – which, in my humble opinion, is more than tedious, because I rely on the fact that once the recording has started, it won't be canceled unless I do it manually! I've "lost" a few kilometers on occasion...

Are these problems a matter of settings?

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Petr Voldan ●

Hello,

Thank you for your message, and I’m sorry for the inconvenience.

I’ll ask my colleague to look into the sync issue for you.
Regarding the recording problem—could you please check whether Locus Map is excluded from battery optimization? This can often interfere with proper GPS tracking. You can find detailed instructions here:
https://docs.locusmap.app/doku.php?id=manual:faq:gps_lost_fix_android6#exclude_locus_from_battery_optimization

Regards
Petr

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olliz ●

Thanks for the quick reply.

LM4 is excluded from battery optimization. I start LM4 and the app is active in the foreground. The app attempts to sync when it starts, but it seems like there's no connection (regardless of whether I'm connected to the internet via LTE or Wi-Fi). Then I pause the sync and restart it manually... and now it works.

This happens whenever I make changes in the web planner, as well as whenever I record and save a route I've driven. Exporting to STRAVA, however, works automatically, but cloud sync doesn't.

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