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Locus Map - help desk Topic Problem Various

Category Various

Tags email address, e-mail

Application Web planner

Comments 5

Subscribers 4

Votes 2

Is there a change to change the mail address easily (without loosing any data?)

Chris shared this problem ago

Not a Problem

Hi there,

is there a change to change the mail address easily (without loosing any data?)

I need to delete the old mail.

Only Locus does not seem to let me easily change the connected mail address.

Or I do not see it.

Would be glad you can help me get a new email address behind my existing account.

Though anyone might have asked ealrlier in this forum. I would be happy to see if this issue has been tackled by you since.

Cheers

The same problem 0

Replies (2)

Michal Stupka ●

Hi Chris,

it is not possible to change the email address of a Locus account because the address is its unique identificator. If you need to use a different address, create a new Locus account with it. Your data will remain intact in the app. Nevertheless, there are some drawbacks, regarding your subscription and in-app purchases: https://docs.locusmap.app/doku.php?id=manual:faq:change_email

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Yan Kiara ●

Hi,

Email as unique ID is pretty obsolete these days. Is there any plan to enable email change?

I'm currently leaving Google/Gmail but I definitely don't want to lose my Locus tracks & maps (paid or not) library in the process of migrating to a new account.

So, regarding tracks/routes migration, to be clear, if I create a new account on my phone, they will be avalaible for the new account. Do I have to re-import everything or are they automatically associated to the new account when syncing? Will they sync then to the cloud new account? And I understand that everything on cloud/web will be erased and replaced by phone content, is that right?

As for the maps, I have to unsubscribe for everything and I'll lose the third party paid maps, but can I keep the manually downloaded/created maps (from track or region)?

Thanks!

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Michal Stupka ●

Hi, we have recently implemented an option to add a login method to your current account, together with the option to change your email address linked to your account. We haven't informed about this novelty widely yet because it is still being tuned and various side glitches are being removed.

Visit web.locusmap.app and tap "Manage account" in the user profile menu:

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Tap "Log-in" methods:

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Add another email address to the existing account:

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Confirm adding the new email address in your mailbox, Then you can remove the old address:

ef15454b53f18e8f9896a7d38732ec12f4ab14906d03f3ffc76ce9d19ec3af5e

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Yan Kiara ●

It works like a charm, you rock, guys, thanks a zillion!

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Chris ●

I saw the last comments and since (after posting this issue above) I still was thinking about switching to another app or service (but stayed).

This info it gives me hope you solved this big problem. I will try it soon.

The problem of not beeing able to change my email in Locus Map without reassurance I would be able to keep all my laborious created data was huge one to me and as i could read.

So the info about this new "feature" should be promoted to avoid loosing customers aho love Locus Map..

Go on implementing features like this to make Locus Map futurproof!

Thank you very much.

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