Premium interruption (Gold) - Will Quick Points be retained?

Graf Geo shared this question 20 days ago
In Progress

I have cancelled my Gold subscription because I have a lot of LoCoins and would like to use them to pay for Gold next year. The process is described here, for example.

Since I can only purchase "Gold for one year" once my subscription has expired, I will inevitably have a (short) interruption in my Gold account. To be on the safe side, I would like to ask whether all my individual Premium settings (especially my numerous Quick Points) will be retained and fully available again when I purchase Gold again after a short period without Premium?

This should actually be a matter of course, but after reinstalling and restoring my backup, my Quick Points disappeared and I had to set them all up again. That's why I'd rather ask.

Replies (1)

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Hi,

when the Premium expires, all your settings are retained, although they are not accessible until you re-subscribe. As for the quick points settings, they are saved in the backup. What exactly do you mean by " after reinstalling and restoring my backup, my Quick Points disappeared"? The points disappeared or their definitions?

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Hi Michal,

thanks. I had problems assigning Quick Points to folders, some of which were lost after importing a backup. See https://help.locusmap.eu/topic/39253-backup-problem-with-quick-points
All the Quick Points were gone and only reappeared after I restored the backup again, whereby I only selected "Settings". However, some of the assignments to the defined folders were completely wrong. I will have to observe this more closely and document it next time, perhaps I did something wrong.

Perhaps it also has/had something to do with this problem: https://help.locusmap.eu/topic/39761-conflict-between-quick-points-and-my-library

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I'm afraid we will need an accurate description of all steps leading to the successful simulation of the problem.

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