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function panel / add more function / locus app getting closed

Kay Geßner shared this problem 6 years ago
Solved

Hallo. Ich habe ein Problem mit der Funktionsanzeige.

Hier sind die Bedingungen:

->system Android 4.1.2

1. Installation der Locus Pro App

2. Erster Start von locus pro app.

3. Tippen Sie auf die Schaltfläche "+", um das Panel anzupassen

4.Die Schaltfläche "+ App" funktioniert

5.BUT: Wenn ich auf den Button "+ function" tippe, wird die locus pro App ohne Fehler geschlossen.

Diese Fehlfunktion passiert jedes Mal. Ich habe die App bereits deinstalliert und installiert.

Es funktioniert immer noch nicht.

Alle anderen App-Funktionen funktionieren soweit.

Hast du irgendwelche Ideen, was kann das Problem sein?

Vielen Dank im Voraus für die Unterstützung !!

Grüße,

Kay.

Replies (4)

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1

Hi Kay,

please repeat the issue and create a bug report. Send it to us for analysis. Instructions here: http://docs.locusmap.eu/doku.php?id=de:manual:faq:issue_reporting

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Hi Kay,

my colleagues resent a Dropbox request to me but I can't access it as it is valid for a different account. Please resent it to me at michal.stupka@asamm.com. Nevertheless I think it'll be of not much use - we need the bug report in order to find out the reason of your Locus failure, not a video of it. Video shows the result, bug report shows reason or cause of the problem.

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Hi Kay,

thanks for the video but as I've written before - we can't help if we don't have the device log report. We've just released a new Locus version - does the issue occur there too? Try to get the log report - only from it we can analyse the cause of the bug.

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Hi Michal.

Thanks for your awnser.

With the new version the problem seems to be fixed.

Add function in function panel is working now! 😊

You and your team make a great job and a good customer support too!

So, have a nice weekend.

Kindly regards,

Kay from Germany.

Von: Locus Map <locus.map@asamm.com>

Gesendet: Donnerstag, 15. März 2018 17:45

An: Kay Geßner <kay.geszner@gmx.de>

Betreff: New Comment in "function panel / add more function / locus app getting closed"

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