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function panel / add more function / locus app getting closed
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Hallo. Ich habe ein Problem mit der Funktionsanzeige.
Hier sind die Bedingungen:
->system Android 4.1.2
1. Installation der Locus Pro App
2. Erster Start von locus pro app.
3. Tippen Sie auf die Schaltfläche "+", um das Panel anzupassen
4.Die Schaltfläche "+ App" funktioniert
5.BUT: Wenn ich auf den Button "+ function" tippe, wird die locus pro App ohne Fehler geschlossen.
Diese Fehlfunktion passiert jedes Mal. Ich habe die App bereits deinstalliert und installiert.
Es funktioniert immer noch nicht.
Alle anderen App-Funktionen funktionieren soweit.
Hast du irgendwelche Ideen, was kann das Problem sein?
Vielen Dank im Voraus für die Unterstützung !!
Grüße,
Kay.
Hi Kay,
please repeat the issue and create a bug report. Send it to us for analysis. Instructions here: http://docs.locusmap.eu/doku.php?id=de:manual:faq:issue_reporting
Hi Kay,
please repeat the issue and create a bug report. Send it to us for analysis. Instructions here: http://docs.locusmap.eu/doku.php?id=de:manual:faq:issue_reporting
Hi Kay,
my colleagues resent a Dropbox request to me but I can't access it as it is valid for a different account. Please resent it to me at michal.stupka@asamm.com. Nevertheless I think it'll be of not much use - we need the bug report in order to find out the reason of your Locus failure, not a video of it. Video shows the result, bug report shows reason or cause of the problem.
Hi Kay,
my colleagues resent a Dropbox request to me but I can't access it as it is valid for a different account. Please resent it to me at michal.stupka@asamm.com. Nevertheless I think it'll be of not much use - we need the bug report in order to find out the reason of your Locus failure, not a video of it. Video shows the result, bug report shows reason or cause of the problem.
Hi Kay,
thanks for the video but as I've written before - we can't help if we don't have the device log report. We've just released a new Locus version - does the issue occur there too? Try to get the log report - only from it we can analyse the cause of the bug.
Hi Kay,
thanks for the video but as I've written before - we can't help if we don't have the device log report. We've just released a new Locus version - does the issue occur there too? Try to get the log report - only from it we can analyse the cause of the bug.
Hi Michal.
Thanks for your awnser.
With the new version the problem seems to be fixed.
Add function in function panel is working now! 😊
You and your team make a great job and a good customer support too!
So, have a nice weekend.
Kindly regards,
Kay from Germany.
Von: Locus Map <locus.map@asamm.com>
Gesendet: Donnerstag, 15. März 2018 17:45
An: Kay Geßner <kay.geszner@gmx.de>
Betreff: New Comment in "function panel / add more function / locus app getting closed"
Hi Michal.
Thanks for your awnser.
With the new version the problem seems to be fixed.
Add function in function panel is working now! 😊
You and your team make a great job and a good customer support too!
So, have a nice weekend.
Kindly regards,
Kay from Germany.
Von: Locus Map <locus.map@asamm.com>
Gesendet: Donnerstag, 15. März 2018 17:45
An: Kay Geßner <kay.geszner@gmx.de>
Betreff: New Comment in "function panel / add more function / locus app getting closed"
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