I don't receive notifications, even for the threads I created.

rvheddeg shared this problem 5 years ago
Solved

Since the forum has moved from GetSatisfaction, I don't receive notifications. I have set my profile "Send Notifications" to immediately, but to no avail?

Any idea's?

Comments (6)

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Hello, thank you for your post.


We have the same problem as you... Please try to subscribe changes of this topic by option in the right panel of this topic "Follow this topic".

It seems, there is a problem with notifications. We just reported this problem to Use response company. Now they are planning release of a new Help Desk version. So we hope, that notifications will be in order.

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I have the same problem, I have never received any notification. I have tried probably everything, including clicking "Follow this topic", but nothing helped.

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FYI I have just received my first notification :)

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Fine.


This is quite hard to solve, because whole Help Desk is based on UseResponse system, so we hope, that soon comming bigger update will solve all these "minor" issues.

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I believe issue is solved with new 3.x version.

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Beware! I just saw that over the last couple of days several notifications ended up in my gmail spambox. Which normally did not happen before.


I "unspammed" them so now it should be better.

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Hello Henk, I remember that someone already told me same experience. Hope your post will help others with same issue. Thanks for sharing.

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