Map download error when not logged

Scott Pauker shared this problem 2 months ago
Solved

I tried to download maps for offline use and after selecting the area and detail I received an error message reading: "unable to download. Detail or user are empty". How do I remedy this?

Comments (3)

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Hi,

I'm sorry for troubles. What map you tried to download please? Could I also ask you for the screenshot of mentioned error message, please?

Thanks, Petr

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Open cycle map.

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Hi,

thank you for the report. There was really some old issue that we fixed now. As a workaround please:

- open Menu - Store - right account panel - login

- close the store or search for OpenCycleMap item

- download map

Thank you and I'm sorry for troubles

Petr