Offline map (LoMaps ) not working after update

Эдуард Кукса shared this question 3 months ago
Answered

I recently updated offline map (Krasnoyarsk krai 2020.02.24 in Locus Store), after the update I don't see the map in offline maps list and I can’t add it there even manually, so map not working now, I can’t turn it on in any way.

Comments (5)

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Screenshot 2 is from your fle manager right? Try deleting from the map name "osm." It should be xxx_krai.map

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No, Screenshot 2 from Locus file dialog. I tried to rename the map files (xxx_krai.db, xxx_krai.map), the result didn't work, renamed maps not visible in Locus.

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Ok. I am not using Lomaps. Did your previous version of this map have the same filename extension?

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Unfortunately, I don't remember the extension of the previous filename. But before the map update this problem didn't occur, with previous map version everything was fine.

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Hi,the file extensions of your maps are correct - please rename it back to the .osm.db and osm.map

Would you please send me screenshots from:

  • Menu > Maps > Offline
  • Menu > Settings > Miscellaneous > Default directories
  • Use the arbitrary file manager (not internal Locus) and send me a screenshot from Locus/mapsVector/asia/russia

Thank you

Petr

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Ahh that's strange :/ It's not obvious from the file manager and I have to ask you to be sure: Is the path (in file manager screenshot) also located in the internal memory? BTW: would you please try to restart the device. Is there any error message when you start Locus? Thanks

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Is the path (in file manager screenshot) also located in the internal memory?

Yes, it's internal memory.

would you please try to restart the device. Is there any error message when you start Locus?

I restarted the device. Locus started abcolutely correct, without any error messages. Previous version of this map (before updating) worked without problem. My personal offline maps (created from online maps) work fine too. Problem is observed only with this version of the map (LoMaps Krasnoyarsk krai 2020.02.24). Thanks.

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Hi,I'm sorry for the troubles. You were right, the map was really somehow broken. Please remove it and download it again. Issue should be fixed now.

Thank you

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Hi, the map works fine. Thanks.

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