Problem with routing

yrjö solantausta shared this problem 55 days ago
In Progress

When I create a route with the route planner, there is no way I can get rid of the route. Route menu "clear planner" is grey, so what should I do? I*m using a Samsung S7 edge.

Comments (5)

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Dear Yrjö.

If you are trying to delete a route that you previously created and saved, you can delete it from the main menu tracks.

Best regards.

Adela Voldanova

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Unfortunately that is impossible, as the "Delete" is gray.

Yrjö

bd01da4557c4fcb0c1d08a9bb4f43bc8

On Mon, 30 Sep 2019 at 14:15, Locus Map <locus.map@asamm.com> wrote:

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Dear Yrjö.

I'm very sorry for the late response. We found out that we had some troubles on our help desk system and several posts weren't properly processed.

Are you still facing this issue, please?

Thank you for understanding.

Best regards.

Adela

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Yes, the problem remains. If I re-install, I guess I loose the license, and have to pay again (which I obviously don't wish to do).

Yrjö

On Mon, 18 Nov 2019, 12.40 Locus Map, <locus.map@asamm.com> wrote:

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Hello.

You donť have to purchase Locus Pro again. You need to use the same Google account.

You can download the latest Locus Map 3.41 on your phone.

Best regards.

Adela