This object is in archive! 

login on Windows Version LocusWeb planner.

Ralf Eckhard shared this problem 4 years ago
Solved

Hello, I have no Password. I log in with my Google Account. But with the Windows Desktop Version the login does not work. The synchronisation of my data in the cloud does not work either.

I have a gold subscriptoin.

Greetings

Ralf

Replies (3)

photo
1

Are you using Kaspersky Internet Security @Ralf Eckhard?! Then have a look here: https://help.locusmap.eu/topic/23976-web-planner-login-not-working

This comment is in trash! Restore
photo
1

Hello Ralf,

We apologize for the inconvenience.

If you use Kaspersky Internet Security - did you try to deactivate the settings as @Martin Fd says?

Otherwise, I will ask you for the account you use to log in.

If you want - I can change this Ticket to private.

Thank you for the clarification.

Have a nice day

Andrea


@Martin Fd thank you for the quick help

This comment is in trash! Restore
photo
1

Hello Andrea and Martin,

yes, it is the same problem.

I`am using Kaspersky Total Security.

Temporarily deactivated my Kaspersky, Locus login is running.

Best regards

Ralf

This comment is in trash! Restore
photo
1

Hello Ralf,

Thank you for your message.

I am glad that everything is already working correctly.

Have a nice day

Andrea

This comment is in trash! Restore

Replies have been locked on this page!

You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!