login on Windows Version LocusWeb planner.

Ralf Eckhard shared this problem 4 months ago
Solved

Hello, I have no Password. I log in with my Google Account. But with the Windows Desktop Version the login does not work. The synchronisation of my data in the cloud does not work either.

I have a gold subscriptoin.

Greetings

Ralf

Replies (3)

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Are you using Kaspersky Internet Security @Ralf Eckhard?! Then have a look here: https://help.locusmap.eu/topic/23976-web-planner-login-not-working

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Hello Ralf,

We apologize for the inconvenience.

If you use Kaspersky Internet Security - did you try to deactivate the settings as @Martin Fd says?

Otherwise, I will ask you for the account you use to log in.

If you want - I can change this Ticket to private.

Thank you for the clarification.

Have a nice day

Andrea


@Martin Fd thank you for the quick help

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Hello Andrea and Martin,

yes, it is the same problem.

I`am using Kaspersky Total Security.

Temporarily deactivated my Kaspersky, Locus login is running.

Best regards

Ralf

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Hello Ralf,

Thank you for your message.

I am glad that everything is already working correctly.

Have a nice day

Andrea

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