New entries in help desk topic only show up after reloading the topic's page

Ricardo Rodríguez shared this problem 42 days ago
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Hi all!

I realized that new entries in a topic are visible only after I reload a page. For instance, when I received a message announcing a new post in a topic I'm following, if I click the link I reach the topic, but the new message only appears after I reload the page.

I'm currently using Firefox and Edge in Windows 10. Fully updated.


Does this make any sense for you?

Thanks!

Comments (3)

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I have to improve my way of looking for already created topics before posting a supposedly new one! Thanks!

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no problem, you are wellcome

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I'm also having this issue with Windows 10+Firefox since at least several months if not more. I think it's not the case with Chrome, but I can't tell for sure.

I didn't notice a long time. But sometimes after I was informed about new answers to threads I posted in by e-mail and opened the Browser to read them, they have not been visible. They just appeared after pressing CTRL+F5 keys.

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I've already noticed that too. It must be due to Firefox. I now use Chrome for this site, it works great.