Locus crashing with active LoMaps

skvedo shared this problem 14 months ago
In Progress

Hello,
after upgrade to 4.24.3 locus started to crashing. It looks like exception got out to main thread. It happens even after few seconds on map screen sometimes.

It became completely unusable for me since upgrade.
Previously I was using beta version available at 2024-05-16 (issue from this ticket still persist
https://help.locusmap.eu/topic/34850-ssl-error-on-store-downloads).

Phone Pixel 7a

Yesterday I found in GDrive new beta so installed it and enabled logging (attached).

Can you please share apk file of previous version so I can downgrade to before 4.23 battery performance change for testing if it is related to Locus upgrade?

Replies (20)

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Hi,

sorry for any inconvenience, we'll check the log and investigate possible issues (however, we can't simulate the problem mentioned in the SSL topic and nobody else has reported it). You can downgrade from our public repository at https://bit.ly/lmVersions.

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Thanks for link, didn't know about version archive. I have tried older version, it looked promising but also having same problems.

Currently I had to result to bringing my old phone just for Locus on weekend trip.

Locus is only app having these issues. I can run Strava or mapy.cz without crashing and even without excluding from battery management.


Can we schedule conference call to do test on my phone?

Just give me instruction what to prepare software vise. I'm using Linux on all my computers but can run virtual machine with Windows or borrow spare PC from work if necessary.

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Hi skvedo,

could you please record video of your crash? You can use AZ Recorder (https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free). Thank you in advance.

Marek, Locus teram

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Hi Marek,

Pixel have integrated screen recorder.

I have catched 2 crashes. Recordings are in Gdrive on link bellow.

Last week Locus crashed immediately as I loaded particular track or opened route planner. Now these 2 are "working".

Still crashes after moving a bit around map. Just don't have right now scenario where it crashes immediately a every time.


https://drive.google.com/drive/folders/1hLr92VH2B8SwU83OzKgOWy6lOHBm8KIP

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I have added 2 more recordings to folder linked above.

I had Locus running in background and recording. It started crashing once I opened map and was moving around in it.

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Attached log from yesterday on 4.25

Still same issues. Worst thing is that it seems to work for like 2 hours and then started crashing every few minutes (I have the log from that day, but it is 200MB)

Last weekend I want for few days of bikepacking and had to use old phone for Locus (which is slow and clumsy.

When I tried to record the crashes, it seemed that recording affect it (repeatedly crashing in seconds vs holding for minutes after started recording).


My Gold subscription was just renewed but I can't fully enjoy it.

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Looking to log I see NullPointerExeption. Maybe extra build with enhaced logging to hunt down what is failing?

I can make a trip to meet you for debugging session next weekend. I was planning to ride Brno->Praha for some time anyway.

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Hi skvedo,

we are not able to simulate your problem. At least we can try to identify problem with beta version with advanced logging:

  1. Please install latest beta https://drive.google.com/file/d/1gtjl3t0Ag1QrGJAMOdv7AAFFjFrtYJxY/view?usp=sharing
  2. Enable logging by long press on Menu -> Setup logging -> Log to file
  3. Crash application a few times.
  4. Send us generated log in <your-locus-directory>/logs

Thank you very much!

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Your link not working but I installed fresh beta from https://drive.google.com/drive/folders/1t1CYpIhHGZXjNBqOFUPQKTTvddj7VVCv


2 crashes while panning map at 16:31 and 16:32

Log attached.

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Didn't noticed log is over 2mb limit. Uploaded it here : https://drive.google.com/file/d/109Bxt1nuO68uFfwTMkksfkeXndkEHQaW/view?usp=drivesdk

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Still the same. Maybe try set me as person you are sharing file with and let GDrive send me notification.

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I have installed it already at Friday, just busy weekend and didn't got to post it yet.

Friday afternoon/evening. Downgraded back to beta from your link and it crashed while panning the map (sometime after 19:30 if I remember correctly)
https://drive.google.com/file/d/12vitJMf23D2TTXDBaUIY2lSdDwGS56UL/view?usp=drive_link

Saturday morning:
log: https://drive.google.com/file/d/113iTjdg2aWBM-qXlI5-Odg-npEZZ__kz/view?usp=sharing
ride recording, you can find gaps/crashes in ŽdÑnický les behind Bučovice. This is copy of original recording where I trimmed start and finish for privacy: https://link.locusmap.app/t/wea1jk

Today morning, I have been looking at Saturday recording for time of last recorded point before crash when Locus crashed repeatedly.
I have noted these times but me looking into log they don't seem to match log well (time read from WearOS watches paired to phone in question):
8:23
8:25:4X
8:25:58-8:26:00
https://drive.google.com/file/d/13-kRoP4bky1FeHwN4D31VoMiFexo29Dl/view?usp=sharing

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I have the same. After navigating for about 2 hours, the app crashes. Always after two hours. Logs are attached. Both showing a nullpointer exception.

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I see in your logs same version / API level 14.0 (34).
Difference is that you are on Samsung.
Did it started after system upgrade. For me I had system upgrade and also Locus upgrade in few day between activities. Since I have tried downgrading quite a few versions back, it seems to be about interaction with newer system version.
Tried also legacy Locus 3 with same crashing issue.

Unfortunately log from my SSL issue ticket (previous to crashing issue) don't have the "new start" header with system version at the time.

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So I have installed adb on my computer and collected some logs this way.

First crash file just opening Locus and it crashed right when I listed PID from 'ps'. Second crash after few seconds of panning with map on screen.

Logs obtained by running 'logcat -p <PID> > <file>'

This looks pretty severe to me.

--------- beginning of crash

08-14 06:32:48.157 30357 30523 F libc : Fatal signal 11 (SIGSEGV), code 2 (SEGV_ACCERR), fault addr 0xb4000072a1ffb790 in tid 30523 (Thread-44), pid 30357 (n.android.locus)

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Hello Marek,


any progress? My offer to debug on my phone still stand. Currently I basically can't use Locus at all. It crashed after a minute tops.


This weekend I'm attending this race and really need working Locus. https://ultrabikers.eu/ub30-berlin-challenge/

I was hoping not have to use the old phone again.

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Hi skvedo,

sorry, but we are not able to identify your problem. The last try is to generate bugreport by following this tutorial https://docs.locusmap.app/doku.php?id=manual:faq:how_to_create_debug_log Thank you.

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Fresh bug report:
https://drive.google.com/file/d/1AIPoUf7hErOMqGk-JdnTaSj4NgYfoxcS/view?usp=drive_link

One older:
https://drive.google.com/file/d/140B4cUO1qUIiYT4Vlo-5rwhgaeSKCm2e/view?usp=drive_link

I still believe both of my issues are outside of Locus code, but only you can identify what is going on. Also Locus is only app affected for me.

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Hi skvedo,

did you repeat the crash several times before generating bugreport?

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Hi Marek,

sorry for late response. I was riding the race and recovering from it after.
I believe it has crashed few times before generating report.
In Locus log i see "new start" at:
18:01:16, 18:01:30, report listing 18:06 as generated time

https://drive.google.com/file/d/1F9NQRGPlMHyLfR4LOiWB2bsnLHVMi2VS/view?usp=drive_link

Now I can't make it crash, but it seemed that promising few times already. I will be testing on ride later today.

Noticed in log some issues with backup upload (GDrive full to brim with Locus logs) so disabled backups for now.
Crashes were happening also outside out from wifi coverage, so that shouldn't be that.

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Friday 2024-08-30:

last recorded point before crash, first recorded after crash (there might be more, these are really obvious with long flat line):

17:51:15,18:09:17

19:04:01,19:15:30

log file: https://drive.google.com/file/d/1FB2VuQ5ipkT8GH_kNcjU1FibpPdzw5Ff/view?usp=drive_link

Phone mostly not used, just sitting on handelbars recording.

Today 2024-09-02 ~16:53

crashed while panning map to find times listed above
log: https://drive.google.com/file/d/1HqNuZM1Fb4bDmdcgL1z5sqFvy_T7cwXB/view?usp=drive_link

bugreports generated Sunday, Monday morning, Monday afternoon (just after crash):
https://drive.google.com/file/d/1Hrp9hO5cD7Z9Y5kVNPqpGM92XHbrRVz3/view?usp=drive_link
https://drive.google.com/file/d/1HhvqJmFdJ4i288XXyEnvEK-pHk4equ9h/view?usp=drive_link
https://drive.google.com/file/d/1HWiXY1MPFyKwaHgy3xfgD79caTsBxfS6/view?usp=drive_link

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Zrovna teď jakΓ½koliv pohyb po mapΔ› zpΕ―sobΓ­ crash do pΓ‘r vteΕ™in.


MΕ―ΕΎeme prosΓ­m dΓ‘t nΔ›jako TS session? NenΓ­ problΓ©m vytvoΕ™it Zoom/Teams nebo kdovΓ­ co jeΕ‘tΔ›.

Michal

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DobrΓ½ den, ve vaΕ‘em pΕ™Γ­padΔ› je bohuΕΎel na vinΔ› chyba v nativnΓ­ systΓ©movΓ© knihovnΔ› Androidu. Ta se z času na čas vzΓ‘cnΔ› objevΓ­ na rΕ―znΓ½ch zaΕ™Γ­zenΓ­ch. Tu samozΕ™ejmΔ› nemΕ―ΕΎeme opravit, mΕ―ΕΎeme vΓ‘m ovΕ‘em nabΓ­dnout refund vaΕ‘eho Premium pΕ™edplatnΓ©ho. Funkce vΓ‘m zΕ―stanou aktivnΓ­, pokud byste nΓ‘hodou Locus Map pouΕΎΓ­val na jinΓ©m zaΕ™Γ­zenΓ­.

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Are my crashes also related to the bug in Android itself (not looking for any refund, I can live with them). Would downgrading to an earlier version of LocusMap help? As also described by Skvedo, earlier versions of Locus did not have the problem.

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Helo Blihi,
my attempts to downgrade were not successful. Same issues even in Locus 3 Pro.

@Michal Stupka, @Marek Scholtz is this bug reported/tracked somewhere so I can +1 the issue? I want to continue using Locus. It was working before and is then regression and they should fix what they broke. I would consider warranty the phone because of it (complication as it is company phone).
So far we seen it affects 2 vendors on current system versions. It is reasonable fear it will break on any newer phone.

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Since it is a bug deep in Android, it seems to make sense that indeed downgrading does not help. It was worth a try though.


Could you give a hint on where in Android the problem is? Maybe there is something that can be done with the settings (either regular settings or developer settings) to avoid the problem?

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This weekend, on 31-08-2024, I had a chance to try to reproduce the problem again and indeed, there were crashes.

In the morning, between 8:00 and 8:45, I was editing a track in the route planner. The attached log file shows that during the morning, there are several NullpointerExceptions, all pointing to Locus trying to get the length of a null array

I left home around 8:45 by car. I used the pre-computed track with navigation prompts and I set the phone to nagivation mode. The screen was set to stay on and centered with direction up (so the map is rotating).

The first crash happened around around 9:10. There's no exception in the log, but at 9:16:13 it just shows "new start". This is because I had to restart the app after it crashing during navigation. I took an interactive bug report in Android using the developer mode, which is available, but way too large to upload here.

I arrived at my destination around 11:00.


Then, around 11:30, I left again, but this time by bicycle. I put the phone in navigation mode again and again started to navigate a pre-defined track. This time, not in navigation mode, but in track-follow mode (only beeps, no voice prompts). Around 12:00 again the app crashed and I restarted it (can be seen as a "NEW START" in the log at 12:02. Just before 12:00, a ConcurrentModificationException is logged. I did not manage to do a full bugreport.


No crashes happened further on that day (in the car, so in navigation mode). It crashed again around 12:18, hence the new start at 12:21 in the log file. An Android bug report is available for that crash too.


Around 12:35, I stopped navigation as I was almost home, hence the new start at 12:37 was not due to a crash.


I have sent the links to the two large bugreports of Android via e-mail. They are 50 MB ZIP files.

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I see the text got mixed up...

No crashes happened further on that day, however the next day a crash happened again (in the car, so in navigation mode). I left around 10:00 and the crash happened around 12:18.

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Hi Britte,

please get Locus Map permission for all-time access to the location and exclude Locus from all means of battery optimization so that the app can run in the background, see http://docs.locusmap.eu/doku.php?id=manual:faq:gps_lost_fix_android6. Also, try switching Google Services assisted location off in Locus settings - GPS&sensors.

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Hi Micha,

I already had permissions set to all-time access to the location, and also excluded locusmap from all battery optimization. Google service assisted location had always been switched off.

I use locusmap for nearly a year (more or less daily) without any problems - except these shutdowns that happen only recently.

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When the app crashes, if it's possible please make a bugreport immediately and send the file here for analysis. Thanks.

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I'll do my best. It may take a while until I can "catch" a crash.

I'm riding my bike when it happens. The situation might not be such that I can pause to do this time consuming manipulation on my phone - several minutes up to 15 minutes can be long...

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Hello again,

I created a bugreport from a crash that occurred yesterday, about 1h/20km after the start.

I hope it will help to get this problem solved.

I cannot attach it here, because it's 42.1 MiB and such exceeds the allowed file size for attachments.

You can find it here:

https://bribre.net/locus/bugreport-2024-09-20-08-44-05.zip

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Sounds like the exact same symptoms as https://help.locusmap.eu/topic/35283-locus-crashing


Also on a recent (fully updated) phone, since August.


I assume it's behaving the same as mine: the app just closes. No message from Android, Device Maintenance does not show any crashed apps and restarting Locus means you have to restart navigation too.

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Yes, your description meets what happens on my phone: the app just closes and I don't get any error message nor any notification about what happened.

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Hi Britte,

we are very sorry but the crash is caused by a native Android library which is a part of the operating system. For now, we cannot eliminate this threat because it's impossible to simulate it and of course, we can't edit system code. As we are unable to fix this issue, I've refunded your Premium subscription.

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Thanks a lot for that generosity! For a reason or another, google had taken the double amount from my card, now I'm back on single amount. Such I don't have to discuss with google...

Although you could do nothing from your side to remedy the code error, I got new hope:

Today, my app made an update - who knows, perhaps the problem will not occur any more. I really hope so and can't wait to try it out.

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It would have been so good, but I had no luck: The new update of the locusmap app didn't change anything - the app shut down twice (on a 74km ride).While I have no problem to restart the app when using it for navigation, I think I have to look for another app that is more reliable for live-tracking. If anyone has a good tip, I would be thankful.

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Try OruxMaps, you can download and install beta apk file from https://oruxmaps.org/forum/index.php?topic=44774.0

I try it instead of Locus 4 and it is promising. It has all the features like Locus, but UI is somewhat geeky sou you have to read the manual. But it is completely customizable. I use it with Voluntary theme with OpenAndroMaps. I still use beta because it is enough stable for me. You can also buy it from Google Play, but I suggest you to try beta first to find out it has all the features you need.

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Hi, have you noticed that you are answering a 10 months-old post and this issue might have been resolved long ago? And do you think it is OK to promote a different app on our helpdesk? I think Locus Map users would rather appreciate an advice regarding Locus Map. Thanks ;)

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Michael, your answer makes the impression you wrote it in affect.

The crashes have definitely not been resolved long ago – with minimal research, you will recognize e.g. my comment from just 4 days ago.

If you put yourself into the role of one of the users affected by this bug, you will quickly see that users daily experience a not really functionaly Locus since not "just" 10 but even 14 months (age of thread starting post), and there is still no solution available or at least on horizon.

After such a long time and no fix for a blocker bug (we're not speaking of a limitation of a nice-to-have feature but of complete app crash occuring every 10-15 seconds!) users are looking for alternatives. I know of

  1. Live with an app that now works for hours, next moment crashes every 10-15 seconds so you cannot complete even trivial tasks like pan the map or show point details. Even within several re-tries. But this makes Locus un-usable e.g. outdoors in unknown terrain or as primary point & track library.
  2. Use older v4 patchlevel like v4.23 – but it's so old that several functions are already dyfunctional (e.g. sat maps) and Locus staff clearly tells more and more will stop working. It's a dead end, but could serve as temporary workaround until this bug is fixed.
  3. Use Locus v3 – but Locus staff stopped adding new features years ago and announced to stop maintainance spring 2026. It's like 2. a dead end but could serve as temporary workaround.
  4. Switch to another map app that works reliably – but it's hard to find one that comes at least close to Locus. Which is a compliment, and at the same time, it makes crystal clear why users ask other Locus users for their recommendations. These recommendations are IMHO clearly not to tear away users from Locus that elsewise would continue using Locus, but just to reduce the pain of Locus users that are pushed away by this blocker bug of Locus.

Do you have any good advice allowing crash affected users to stay in Locus universe and have a really usable app?

Of course, 2+3 as temporary workaround requires there is active work on this bug. For example, that Locus team is analysing the diff between v4.23.1 and v4.24.3 for changes in how the library is called.

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I'll be on a trip this weekend with ample time to generate further logs. I'll setup the logging and provide you with them. I understand the bug is in a native library (if you let us know which, we may also be able to report or upvote the bug with Google), but who knows it can be avoided anyway.

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Hi Blihi, there's no need for more logs. The cause is detected in a "libc" library but maybe it is Locus's bug after all. But extremely hard to detect and investigate. I'm offering a refund to you too, just send me your Locus account address in a private ticket and add a link to this topic.

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I appreciate the offer, but there's no need for that. The app is still by far the best out there for what I do with it.


I'm happy to keep supporting it and who knows we can figure out the issue in the future.

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@Michal Stupka:

  • Even if library libc is the root cause, something must have changed because I observe this issue since maybe 4 weeks but not before.
  • Observed on Fairpone 3 with Android 10 – so not only new phones or Android versions are affected as assumed in some posts.
  • Because on my system, no operating system updates were done in last months and Locus 4.26.2 is the only app I observed the issue (also not in Locus 3.70.15): Maybe the function calls from Locus towards the lib have been changed? Or could the lib have been changed by updating aother app?
  • Issue happens not only after navigation have been started, but it's most annoying then: In Germany, it's not allowed to operate the mobile while driving, and in other countries it may also be forbidden or at least is a risky action – so you can't restart the routing until you can stop somewhere which can be challenging. In contrast, when laying on the couch and looking at the map, I must only restart Locus and I can do so without any restrictions.

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FYI, v4.26.3 crashes much more seltem on elsewise unchanged device – even in intense use, it is possible to run Locus a few days without crash, then again several crashes within few minutes.

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v4.27.1 crashes much more often – I needed 6-7 tries to delete one point from the DB, navigation is virtually unusable. No issues for several minutes after switching from vector to online map.

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I installed v4.23.1 over 3 weeks ago because of another topic and used it intensly. Not a single crash, neither in navigation nor panning nor editing of points & tracks.

β†’ Something inside Locus must have been changed between 4.23.1 and 4.24.3 that causes the library bug to materialize in form of crashs. Analysis of these changes may allow to changes calls to that library in a way that current Locus 4 versions do not crash any more.

β†’ Users affected by the crashes do not have to use Locus v3 in order to have a usable Locus, but only need to install Locus v4.23.1 (manual) and disable automatic updates – allowing to use most of the advantages of Locus v4 πŸ™‚

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@Developers: Now I used v4.23.1 for around 3 months, not a single crash β†’ Something inside Locus must have been changed between 4.23.1 and 4.24.3 that causes the library bug to materialize. Comparing source code of both versions and only in the diffs, looking for calls of that library shall reveal the cause of this crash type.

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I have to agree. I also have not seen the app crashing anymore since the last version. No need to install manually, just use the update from the playstore.

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I haven't used Locus much since October due to repeated cold illnesses (wasn't biking outside). So no comprehensive testing on my side.

After upgrade to Android 15 in October 2024 it seemed crashes were not frequent (at least not with Locus in foreground). I remember one. But that was when I switched to WhatsApp and podcast player. Maybe different issue killing Locus to free up resources.

In February 2025 everything on my phone started crashing including system UI (up to reentering PIN to sim card).

I had bite the bullet and made painful factory reset and new setup (as probably would be asked to if tried warranty). Phone UI stopped crashing but didn't tested Locus.

One app I have noticed crashes after this was Iris (visualization of trams in Brno, associated timelines..), always on map screen.

At April 5th I have participated in randonner ride and experienced frequent Locus crashes. They were sometimes little different. Locus on lock screen was stuck on black screen until I swiped to menu and reopened Locus. This was probably 50:50 behaviour to just crashing totaly to lock screen. No repeated crashes after app restart (within seconds) which I experienced before.

Later I noticed crashes happened when I selected guidance on route. It crashed in background within few minutes. For last 50 km I rode with just route displayed on map (no out of route notification, no ETA or distance left fields) without crash.Yesterday when starting Locus for a ride, I got new version notification. Changelog looked like it could be solving crashes during navigation. I tested and not single crash yesterday.

For now it seems promising to me.

After phone factory reset, reinstalling and clean setup of all apps I was prompted by Strava to allow some sort of mode where event if foreground UI will crash, background component should be able to record ride.
Can't find it in permissions list now.

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I just came back from a 5000 km motorcycle trip using Locus on the phone for navigation of pre-made tracks. Every day, there would at least be one moment when the phone would stop responding, but it was never reproducible. The patterns was always the same though.


On the phone, I'm running Locus in the foreground (set to show the map with heading up) and in the background the BMW app is running when connected to the bike. This provides data to show the speed-limit on the bike's dash and it records the trip (including bike-parameters).


After riding for some time, the speed-limit would disappear from the dash and moments later, the phone-screen would freeze. No crash-dialog would appear, but it would simply stop responding. In that case, I had to stop, close Locus and wait. The phone then needs a few moments and after that I can restart Locus and restart navigation.


My IT-intuition says that there was, at those points, a problem with the memory on the phone and to my surprise, the release notes for version 4.30 talk about a major memory leak in the fixed in the coordinate transformation library. It would not surprise me if that was the problem I had, but I will be testing this again on a longer trip only in a month or so.

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Yes, that might have been the problem. We had been suspisious of some hidden leak before but we couldn't find it. Hopefully, we managed to do so. Please test it, we'll be grateful for any long-term data. Thanks!

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Blihi mentioned v4.30 but not the patchlevel. For v4.30.0 the relase notes mention a fixed memory leak, for v4.30.1 a solution page for out-of-memory crashes. I tested v4.30.1.7beta which shall include both changes. Sometimes I used Locus for hours without a crash, then again repeated crashes allowing max 15s of use, also after phone reboot. So fixing the memory leak was not sufficient to solve the crashes and because I never saw a solution page, it either does not appear after all types of OOM crashes, or my crashes are not OOM related.
β†’ I am going back to v4.23.1 which is stable.
β†’ As said, I'm willing to test v4.24.2 (and then .1 and .0) to pinpoint when the crashes have been introduced and thus to narrow down the code changes to analyse, but in the official APK repository, I did only find v4.24.3 which is known to be already crashing.

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For the last few weeks, I used Locus on holiday with the caravan (you don't want Google maps to send you through some villages because it thinks this is faster than the traffic jam on the highway).

I experienced no hickups or crashed anymore. The version I had installed is 4.30.1.6 Beta. However, car use is different from bike use. The motorbike causes a lot more map rotation and there are more apps running in the background. Will be able to test that again in more depth at the end of next month.

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Since Locus 4 v.4.25.1, the app keeps crashing, and the developer has been pushing ahead with features I personally have no interest in, without any real intention of resolving them. And now, backups aren't even working. They keep blaming others, saying it's the theme, the shadows, the maps. Now, even though they recognize that the app is the problem, they show no intention of improving it. How about going back to the basics and finding a fundamental solution?

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Hi guys,

there were already some fixes for problems with the memory in May/June. Seems, there are still users that suffer from random app crashes when moving with the map.

I'm not 100% sure, that fix I made this week will solve exactly this problem. Problem with "Out of memory" crashes is, that the real reason is hard to find.

Anyway ... new version 4.31.2 just published. It awaits on confirmation from Google review team, but may be sideloaded from our public drive here. So give it please a try!! Thanks a lot.

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